Data we process
When you use our contact form or request guidance, we receive the details you submit: your name, email address, phone number, and the message you write. The website itself also records technical data such as your browser type, device information, and IP address. We do not collect health information through this site, and we ask that you do not include medical details in form messages.
Why we process it
We use the data from forms to respond to your enquiry, prepare the documents you ask about, and send you information relevant to advance care planning in Portugal. Technical data helps us keep the site working correctly and understand which pages are useful. We do not sell or rent personal data to anyone.
Cookies and analytics
This site uses basic cookies to remember your preferences and to measure anonymous usage patterns through analytics tools. These cookies do not identify you personally. You can disable cookies in your browser settings, and the site will still work for its main purpose.
Storage and processors
Messages sent through the contact form are stored on secure servers within the European Union. We use standard email and hosting providers to operate this website, and these providers act as data processors under our instructions. Records are kept only as long as needed to answer your enquiry or as required by Portuguese law.
Your rights
You may request access to the personal data we hold about you, ask for corrections if something is inaccurate, or request deletion of your records. You can also withdraw any consent you gave for processing, or object to the use of your data for specific purposes. To exercise any of these rights, contact us using the details below.
Contact for privacy requests
For any question about this policy or to make a privacy request, write to us at info@simple-living-wills.com or call 268053600. Our office is at Avenida Lisandro Carneiro, nº 2, 3º Dr. 8572-212 Porto. We respond to privacy enquiries within thirty days.
Accuracy and updates
This policy reflects our current practices and was last updated on 15 January 2025. We review it regularly and will post any changes on this page. If a change affects how we use your data, we will contact you directly where we have your details.